✚ How It Works
A Process That Is Clear & Simple
From booking to receiving your results, we guide you through every step with transparency, professionalism, and care.
From booking to receiving your results, we guide you through every step with transparency, professionalism, and care.
Arrive at our Zephyrhills office or meet our mobile collector at your location. You'll check in with a valid government-issued photo ID — no ID, no test.
You'll review and sign a consent form. For employer or legal tests, a federal Chain-of-Custody (CCF) form is completed — documenting every handler of your specimen.
A staff member will walk you through exact instructions before collection begins. For urine tests, you'll be directed to a private restroom. No direct observation unless required by testing order.
Collect your urine sample in the provided specimen cup. Minimum volume is required for testing — typically 30 mL. Temperature is checked immediately upon return.
Your specimen is sealed with a tamper-evident label in your presence. You initial the seal to confirm it was done correctly. This is your legal protection.
Your sample is submitted to a SAMHSA-certified, accredited laboratory. The lab screens for the specific panel ordered — standard 5-panel, 10-panel, DOT, or custom.
Results are delivered securely — typically within 24–72 hours for standard drug tests. You and any authorized parties (employer, court, MRO) will receive results per your consent form.
Book online or by phone and let us know which DNA test you need — paternity, relationship, prenatal, discreet, or gender reveal. Each test has slightly different requirements we'll walk you through.
All participants must present a valid government-issued photo ID at time of collection. For minors, a parent or legal guardian must be present and provide their own ID.
Each participant reviews and signs a consent form. For legal DNA tests, a Chain-of-Custody (COC) form is completed — documenting every handler of each sample to ensure results are court-admissible.
A trained collector performs a simple, painless buccal (cheek) swab on each participant. The swab is rubbed along the inside of the cheek for about 30 seconds — quick, comfortable, and non-invasive.
Each sample is sealed in a tamper-evident envelope in your presence. You initial the seal — confirming it was done correctly in front of you. This step protects the integrity of your results.
Samples are analyzed at an AABB-accredited laboratory using STR (Short Tandem Repeat) DNA profiling — the gold standard for relationship testing. Results are calculated to 99.9%+ probability of inclusion or exclusion.
Results are delivered securely and confidentially — by email, secure portal, or certified mail depending on your test type and preference. Legal results include an official lab report accepted by courts and agencies.
Your journey starts with a brief 15–20 minute phone consultation at no charge. We'll discuss your concerns, answer your questions, and determine if our services are the right fit for your needs.
Before your first session, you'll complete our intake paperwork — covering your personal history, presenting concerns, goals, and relevant background. We'll also confirm payment method at this stage.
Your first appointment is a comprehensive intake session. Your clinician will review your history, explore your presenting concerns in depth, and collaboratively establish treatment goals.
For psychological evaluations, this step involves structured assessments and may span 1–2 additional sessions. For counseling clients, your clinician develops a personalized treatment plan based on your goals.
Regular sessions are scheduled at a frequency that fits your needs — weekly, bi-weekly, or as needed. We monitor your progress, adjust goals as you grow, and celebrate your milestones.
Preparation varies by test type. For most drug tests, no special preparation is needed. For DNA testing, avoid eating, drinking, or smoking 30 minutes before your appointment. We send specific instructions with your confirmation email.
DNA test results typically take 3–5 business days. Drug and DOT test results are usually available within 24–72 hours. We'll give you a clear estimate at the time of scheduling so there are no surprises.
Absolutely. Results are released only to you and any parties you authorize in writing. We follow strict confidentiality protocols in compliance with all applicable privacy regulations.
Yes. Our testing follows proper chain-of-custody procedures and our lab partners are accredited. Results are accepted by courts, employers, and government agencies including FMCSA for DOT testing.
Please bring a valid government-issued photo ID. For legal or court-ordered tests, bring any paperwork you've received. We'll let you know if anything else is needed when you schedule your appointment.
In some cases, yes. Please contact us before scheduling to discuss your situation — we'll help determine the right process to follow for your specific needs.
